Parked Checks — Awaiting Payment
A table still open at end of day with no payment, or an uncertain one, either gets closed with a wrong payment record or stays open into the next day. In Genu the table is removed with 'Park': the table frees up and the check moves to the red Parked tab at the cashier. The amount stays out of that day's collections and shows in gross sales; on the day it is collected it is recorded as a collection from parked checks. It can be collected by cash, card, meal card, customer account or as complimentary, and partially; a check that can't be collected is written off with a required reason. Parked checks appear on the end-of-day report's Attention line, in the manager panel and as a banner on the business dashboard.
How It Works
- 1
Park it
Open the check at the cashier and tap Park; the table frees up.
- 2
Parked tab
The check waits in the Parked tab with its amount and date.
- 3
Collect
When the guest pays, collect by cash, card, meal card or account, partially if needed.
- 4
Track in reports
Parked amounts show as a warning in the end-of-day report and manager panel.