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Parked Checks — Awaiting Payment

A table still open at end of day with no payment, or an uncertain one, either gets closed with a wrong payment record or stays open into the next day. In Genu the table is removed with 'Park': the table frees up and the check moves to the red Parked tab at the cashier. The amount stays out of that day's collections and shows in gross sales; on the day it is collected it is recorded as a collection from parked checks. It can be collected by cash, card, meal card, customer account or as complimentary, and partially; a check that can't be collected is written off with a required reason. Parked checks appear on the end-of-day report's Attention line, in the manager panel and as a banner on the business dashboard.

How It Works

  1. 1

    Park it

    Open the check at the cashier and tap Park; the table frees up.

  2. 2

    Parked tab

    The check waits in the Parked tab with its amount and date.

  3. 3

    Collect

    When the guest pays, collect by cash, card, meal card or account, partially if needed.

  4. 4

    Track in reports

    Parked amounts show as a warning in the end-of-day report and manager panel.