Cookie Policy

This English version is provided for convenience. In case of any discrepancy, the Turkish version prevails. Read the Turkish version

1. What Is a Cookie?

Cookies are small text files placed in your browser by the website you visit. They are used to remember session information, store your preferences and analyse how the site is used.

2. Cookies We Use

Strictly Necessary Cookies

They are required for the core functions of the Platform; they are active regardless of your consent.

Cookie Name	Purpose	Duration
`__convexAuthJWT`	Authentication session	Session
`__convexAuthRefreshToken`	Session refresh token	30 days
`staff_session`	PIN-based session on the staff (waiter / kitchen / cashier) subdomains	Length of the shift (at most 24 hours)
`cookie_consent`	Record of your cookie preference decision	1 year

Analytics Cookies (Optional)

They are enabled only with your consent. The data collected is anonymous and is not used for advertising purposes.

Tool	Purpose	Duration
Google Analytics (_ga, _ga_*)	Measuring page and feature usage	At most 2 years

3. Purposes

Authentication: To maintain your login session
Security: To prevent unauthorised access
Analytics: To improve service quality (only with your consent)

4. Third-Party Cookies

Google Analytics

Google Analytics runs with Google Consent Mode and is off by default: unless you give consent in the cookie banner, no analytics cookie is written and measurement is limited to cookieless, identifier-free signals. When you give consent, the cookies listed above are written; when you withdraw your consent, it is switched off again. Advertising and personalisation signals are off in all cases. For more information you may refer to the Google Privacy Policy.

Vercel (Cookieless Measurement)

The Vercel infrastructure on which the site is hosted measures page views. This measurement does not use cookies and does not store an identifier that identifies the visitor; it is therefore not subject to consent.

Meta Pixel

Meta Pixel or similar advertising trackers are not used.

5. Cookie Management

You can update your cookie preferences at any time from the banner at the bottom of the page or via the Cookie Preferences (Çerez Tercihleri) button. You can also manage cookies from your browser settings. If Do Not Track (DNT) is enabled in your browser, analytics cookies are automatically disabled.

6. Contact

Email: bilgi@genu.tr
Address: Atatürk Mahallesi Ali Kemali Caddesi No:8 D:8 Merkez/Erzincan 24000