Six details that harden everyday operations
The register keeps working offline
In Genu Desktop, sales, payments and day close continue during an outage; records sync on their own when the connection returns.
Orders pass waiter approval
Table orders placed via QR wait for approval; they reach the kitchen and the bill only after staff approves them.
AI proposes, you decide
Genu Assistant proposes price changes as approval cards; nothing changes until you approve.
Sales and busy-hours heatmap
Financial Analytics shows revenue by day and hour as a heatmap, so you plan shifts and stock around it.
Voids by authorized staff only, reason required
Only a cashier or manager can void a confirmed item; it requires a reason of at least 3 characters and is logged.
All branches on one screen
The HQ Overview and Day Close table show branches side by side and flag any branch with a missing day-close report (Enterprise).
Autonomous AI. You approve.
- Genu Assistant
- Genu Marketing
- Genu Assistant · HQ
- AI Connections (MCP)
POS and checks
From the floor plan to payment, from suspended checks to the Z report — every till task on one screen, even offline.
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POS and Checks
Table map, check lock, split payments, takeaway sales, live till cash and Z report on one cashier screen.
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Split Payments
Split the bill by person, by item or by amount; take cash, card and meal cards on the same check.
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Offline POS
When the internet drops, orders, payments, receipts and end of day carry on; everything syncs once it is back.
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Delivery, Pickup and Counter
Table-free sales at the same cashier: numbered delivery checks, per-channel prices, packaging fee, one-tap payment.
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Parked Checks
An unpaid check frees the table and waits in the cashier's Parked tab until it is collected.
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Check Lock and Event Log
Two devices cannot edit the same check at once; the second one watches and every takeover is recorded. Each check's 'who did what' log opens from the till.
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End-of-Day (Z) Report
Sales, payment methods, VAT, voids and comps, emailed to you and your accountant at the time you choose.
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Hardware and printers
Windows till PC, touchscreen POS, thermal printers and customer display, all driven by Genu Desktop.
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Genu Desktop
Full-screen touch POS on your Windows cashier PC; runs the printers and keeps selling when the internet drops.
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Thermal Printers and Receipts
Checks and kitchen tickets on ESC/POS 58/80 mm printers over USB, network or Windows; Turkish characters print right.
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Customer Display
The LED pole display behind the counter shows the check total, the remaining amount and the counter basket.
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Automatic Updates
Genu Desktop updates itself while the till is idle; in use, it asks the cashier and waits for payments and printing.
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Waiters, kitchen and service
Orders go from the waiter's phone to the right station's screen and printer; ready orders show on the dining-room screen.
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Waiter Terminal
PIN sign-in on any phone, tablet or handheld; orders reach the kitchen display and printer instantly.
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Waiter Approval
A QR order from the table does not reach the kitchen or the check until a waiter or manager approves it; a wrong order is rejected with one tap.
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Kitchen Display (KDS)
Each station sees only its own tickets, with timers, delay colours and sound alerts that keep the kitchen moving.
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Order Ready Screen
Preparing and Ready lists on the dining-room TV; only the order code is shown, never the guest's name.
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Waiter Call
Guests call a waiter or ask for the bill from the QR menu; the call lands on the waiter terminal with the table number.
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Queue Management (Door Queue)
When the venue is full, guests join the queue by QR, follow their place live on their phone and are called when a table is ready.
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Reservation Book
Phone reservations are logged at the cashier; table, time and party size are visible to the whole team.
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Staff and Permissions
Cashier, waiter, kitchen and manager roles; 6-digit PIN sign-in, and each role sees only its own screen.
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Shifts and Timesheets
Schedule, automatic timesheets from PIN logins, leave requests and shift swaps in one place.
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Stock, accounts, expenses and reports
Recipe costing, customer tabs, expenses and live revenue on your phone — on the same data as your sales.
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Mobile Manager Panel
Live sales, open tables, staff and prices on your phone; approve cash transfers from wherever you are.
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Inventory and Cost
Recipe (gram quantity) based inventory: ingredients deduct when the check closes, so product cost and margin are clear.
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Store Credit Accounts
Let regulars and corporate clients pay monthly, and track what you owe suppliers in the same ledger.
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Expenses and Supplier Accounts
Rent, bills, payroll and purchases in one list; purchasing, supplier debt and upcoming payments are always visible.
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Sales, Product and Staff Reports
Revenue chart, payment and category breakdown, top products, an hourly heatmap; product and staff detail in the end-of-day report.
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Real-Time Analytics
Track which items get the most attention, in real time.
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Audit Log
Till, order, menu and staff actions are recorded as who/what/when; voids and price changes leave a trail.
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QR menu and guest experience
The menu on the guest's phone is part of the same system: orders from the table land straight on the check.
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QR Code Menu
Create a digital QR menu for your restaurant; guests open it on their phone without an app and can order from the table.
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Live Order Tracking
Sent to kitchen → Preparing → Enjoy your meal — the flow runs live on the customer's table screen.
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Pickup and Delivery Orders from the Menu
Guests order for pickup or delivery from the QR menu without being at a table; the order lands in the till's Online tab with no commission.
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Happy Hour
A percentage or fixed-amount discount tied to days and hours; shown in the menu and applied automatically on every ordering channel.
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Student Discount
Students are verified with the barcode of their e-Devlet student certificate; the venue sets a percentage or per-item student price.
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Customer Book
A shared customer record at the till, in the manager panel and in the app: several phones and addresses, order history, total spend; delivery orders fill in by themselves.
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WhatsApp Guest Sign-In
No app, no password. Guests are recognised with a single tap over WhatsApp.
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Loyalty and Points
Turn a share of every bill into points, and bring guests back with welcome, birthday and referral rewards.
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Customer Feedback
Manage star ratings and reviews to lift customer satisfaction.
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AR 3D Viewer
Let customers see dishes on their table at real size.
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Branches, brand and modules
Chains and multi-branch venues, custom domains and modules you switch on as you need them.
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Multi-Branch and Chains
Bring branches into one organisation, run the brand menu from one place and compare branches side by side.
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Custom Domain
Serve your menu under a branded domain like menu.yourvenue.com.
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Module & Plan System
Switch modules on or off per venue need, with plan locks and user toggles.
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