Core

Delivery, Pickup and Counter Sales

Delivery and pickup are sales channels in Genu POS that open without choosing a table; together with counter sales they run on the same screen as table service. Delivery checks are tracked with the day's sequence number, and the customer's name, phone and delivery address are saved with the order. The same item can have different prices for table, pickup, delivery and counter; a packaging fee and a discount can be added to delivery orders. Kitchen tickets go to the right station's printer and the kitchen display, with a large order number on the ticket. At the counter, the Cash and Card buttons take payment in one tap. Orders being prepared and ready orders are shown by code on the dining-room order ready screen, with no personal data. When the internet drops, a till with Genu Desktop keeps selling delivery, pickup and counter orders. Delivery and pickup are part of the Pro plan. Guests can also order without a table from the menu: pickup and delivery orders land in the till's Online tab with no per-order commission; see Pickup and Delivery Orders from the Menu for details. A customer who confirms an order but never collects it is marked 'No-show' at the till; once the count reaches the venue's limit (default 2) they can no longer order remotely from that venue but can still order at the table.

Highlights

Delivery, pickup and counter sales on the same till, without choosing a table.
Delivery checks carry the day's sequence number, printed large on the ticket.
Separate item prices for table, pickup, delivery and counter.
Packaging fee and discount.
Customer name, phone and delivery address saved with delivery orders.
One-tap payment at the counter with Cash and Card buttons.
Ready orders shown by code on the order ready screen.
Pickup and delivery orders from the menu land in the till's Online tab; no per-order commission.
A customer who does not collect is marked 'No-show'; at the limit remote ordering closes for them.

How It Works

1
Set Channel Prices
When editing an item, set separate table, pickup, delivery and counter prices.
2
Open the Order
At the till, choose Pickup, Delivery or Counter and enter the order without a table.
3
Prepare and Announce
The kitchen ticket goes to the station; the ready order appears by code on the TV screen.
4
Take Payment
Take cash or card in one tap; delivery orders are tracked by sequence number.

Frequently asked questions

Can delivery prices differ from table prices?

Yes. Each item can have separate table, pickup, delivery and counter prices, and the till applies the right one for the channel.

How do I tell delivery orders apart?

By sequence number. Every delivery check gets the day's sequence number, printed large on the ticket and used to track it at the till.

Can I sell quickly at the counter?

Yes. Counter sales don't need a table; payment is taken in one tap with the Cash or Card button.

Can I add a packaging fee?

Yes. A packaging fee is defined and added to delivery orders.

Is there a commission on pickup orders from the menu?

No. There is no per-order commission; the order lands in the till's Online tab and payment is made to the venue on delivery or at pickup.

Get Started →

POS and ChecksTable map, check lock, split payments, takeaway sales, live till cash and Z report on one cashier screen.Split PaymentsSplit the bill by person, by item or by amount; take cash, card and meal cards on the same check.Offline POSWhen the internet drops, orders, payments, receipts and end of day carry on; everything syncs once it is back.Parked ChecksAn unpaid check frees the table and waits in the cashier's Parked tab until it is collected.Check Lock and Event LogTwo devices cannot edit the same check at once; the second one watches and every takeover is recorded. Each check's 'who did what' log opens from the till.End-of-Day (Z) ReportSales, payment methods, VAT, voids and comps, emailed to you and your accountant at the time you choose.

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