Genu
Core

Parked Checks — Awaiting Payment

Parking a check is how Genu takes a check whose payment wasn't taken, or isn't certain, off the table and tracks it separately until it is collected. The cashier taps “Park” on the check; the table frees up and the check moves to the red Parked tab at the till. The parked amount stays out of that day's collections, so the cash in the till and the end-of-day report stay consistent. When the guest pays, the check is collected by cash, card, meal card, customer account or as a comp, partially if needed, and recorded on the day it is collected as a collection from parked checks. A check that can't be collected is written off with a reason. Parked checks appear on the Attention line of the end-of-day report, in the manager panel and as a warning on the business dashboard. On a till with Genu Desktop, checks can be parked even when the internet is down.

Highlights

  • The table frees up and the check moves to the red Parked tab at the till.
  • The parked amount stays out of that day's collections.
  • Recorded on the day it is collected as a collection from parked checks.
  • Collected by cash, card, meal card, customer account or comp, partially too.
  • An uncollectable check is written off with a reason.
  • Attention line in the end-of-day report, plus warnings in the manager panel and dashboard.

How It Works

  1. 1

    Park It

    Open the check at the till and tap Park; the table frees up.

  2. 2

    Parked Tab

    The check waits in the Parked tab with its amount and date.

  3. 3

    Collect

    When the guest pays, collect by cash, card, meal card or account, partially if needed.

  4. 4

    Track in Reports

    Parked amounts show as a warning in the end-of-day report and the manager panel.

Frequently asked questions

If the guest pays the next day, does it throw off the end-of-day report?

No. The parked amount stays out of the day it was parked and is recorded on the day it is paid as a collection from parked checks.

Can a parked check be paid in parts?

Yes. It can be collected in parts by cash, card, meal card, customer account or comp.

What if it's never paid?

The check is written off with a reason.

Where do I see parked checks?

In the Parked tab at the till, and as warnings on the Attention line of the end-of-day report and in the manager panel.

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Modules in the same group

POS and ChecksTable map, check lock, split payments, takeaway sales, live till cash and Z report on one cashier screen.Split PaymentsSplit the bill by person, by item or by amount; take cash, card and meal cards on the same check.Offline POSWhen the internet drops, orders, payments, receipts and end of day carry on; everything syncs once it is back.Delivery, Pickup and CounterTable-free sales at the same cashier: numbered delivery checks, per-channel prices, packaging fee, one-tap payment.Check Lock and Event LogTwo devices cannot edit the same check at once; the second one watches and every takeover is recorded. Each check's 'who did what' log opens from the till.End-of-Day (Z) ReportSales, payment methods, VAT, voids and comps, emailed to you and your accountant at the time you choose.
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