Loyalty Programme and Points
You run a points programme without printing loyalty cards or asking anyone to install another app. A percentage you choose comes back to the guest as points; one point equals one lira and is spent as a discount at the cashier. You can grant welcome points on a guest's first sign-in from the menu, gift points on their birthday, and a referral reward when someone they invited arrives. A minimum balance threshold can be required before points are spent, and the programme can be switched off at any time. Balance and history are shown transparently in the guest's menu. The earn rate is set between 0% and 20% of spend. A welcome bonus on first sign-in, birthday points and points for both sides when a customer brings a friend can be defined; guests can also gift points to each other (a gift code is valid for 7 days). Customers are automatically grouped by order history as new, regular, loyal and at risk, and the customer list can be filtered by these segments.
Highlights
- A percentage of spend that you set comes back to the guest as points.
- Welcome bonus for guests signing in from the menu for the first time.
- Points are redeemed as a discount at the till.
- Guests see their balance and history in the menu.
- No cards to print and no separate app; guests are recognised through WhatsApp sign-in.
- Earn rate is 0-20% of spend; 1 point = 1 TL, deducted from the bill at the till.
- Welcome points at first sign-in, birthday points, points for both sides on a friend referral.
- Point gifts between guests.
- Customers are grouped automatically as new / regular / loyal / at risk.
How It Works
- 1
Turn it on
Set the earn rate and the rules in settings.
- 2
Identify the guest
WhatsApp sign-in creates the identity and points post to it.
- 3
Points accrue
Every closed check converts a share of the spend into points.
- 4
Spend at the cashier
The guest redeems points as a discount and the balance updates instantly.
Frequently asked questions
Do I need to print loyalty cards?
No. Points go to the account the guest is recognised by through WhatsApp; no card or separate app needed.
How do guests earn points?
As a percentage of spend that you set. Points are redeemed as a discount at the till.
Can I give first-time guests a gift?
Yes. Guests signing in from the menu for the first time can receive a one-off welcome bonus.
Can I group my customers?
Yes. Customers are automatically split by order history into new, regular, loyal and at-risk groups.