Genu vs Kafe360: An Honest Comparison (2026)
Genu is business software for restaurants, cafés and bars in Türkiye that brings the QR menu, bill and POS (cashier), waiter and kitchen display, stock and customer credit accounts together in a single panel. Kafe360 describes itself as a 'cloud-based adisyon (bill) and business management system' for cafés and restaurants: it runs in the browser on tablets, phones and computers, needs no installation, has no device limit and offers a permanently free QR menu plan.
Both products are cloud-based and cover table service. Kafe360's strengths are its low entry cost and free QR menu; Genu stands out with a Desktop cashier that sells fully when the internet is down, approval-based AI and waiter-approved QR ordering. The tables below put the data from both companies' official websites side by side, with dates.
Verification note
The Kafe360 information on this page was taken on 9 October 2026 from the public home, pricing and features pages of kafe360.com. Kafe360's pricing page does not state the VAT treatment of its amounts; the table carries the figures on the page as they are. Monthly and 6-month plans are mentioned in the page's FAQ, but their amounts are not published. Prices and features may change; always rely on the official website for current information. If you spot an error, let us know and we'll correct it.
- Kafe360 Ana Sayfa (resmi site)
- Kafe360 Fiyatlandırma (resmi site)
- Kafe360 Özellikler (resmi site)
- Genu Fiyatlar
Is something missing or wrong?
Price comparison: free QR menu and annual plan
| Genu | Kafe360 | |
|---|---|---|
| Pricing structure | Basic / Premium / Pro — each higher plan includes everything in the one below | Free QR menu plan + a single annual plan (monthly and 6-month plans appear in the FAQ, amounts not published) |
| Amounts | Basic $199 · Premium $499 · Pro $999 (annual, VAT included) | Annual plan TRY 8,999/year (≈ TRY 750/month) |
| What the annual plan covers | Premium: QR menu and QR ordering, waiter panel, stock and recipes, customer accounts; Pro adds bills, the cashier, the kitchen display, a commission-free pickup / home delivery channel and loyalty | QR menu, order and bill management, kitchen display and thermal printer, reports, stock, customer accounts; unlimited products and categories |
| Free plan | Plans are paid; 30-day free trial | ✓ Permanently free QR menu: 500 products, 50 categories, custom design, Google listing; bills, kitchen display, reports, stock and customer accounts are not included — its strength |
| Payment | Annual, VAT included | 3 × TRY 3,000 instalment option (no interest); no contract, cancel any time |
| Trial | 30 days, no credit card required | 30 days, no credit card required (per its FAQ) |
Work it out for your own scenario
For a business that only wants a QR menu, Kafe360's free plan starts at zero cost. For a business that wants bills, a kitchen display, stock and customer accounts, Kafe360's annual plan is TRY 8,999/year; in Genu, bills, the cashier and the kitchen display are in Pro at $999/year (VAT included). The difference buys things like the Desktop cashier that keeps working during outages, waiter-approved QR ordering and approval-based AI. Because the Kafe360 page does not state the VAT treatment, confirm it in the sales conversation before comparing the two amounts directly.
Feature comparison
| Feature | Genu | Kafe360 |
|---|---|---|
| Selling when the internet is down | ✓ Pro + Genu Desktop: new orders, payments, closing bills, customer credit accounts and the end-of-day continue during an outage; when the connection returns, every transaction is recorded in the cloud exactly once | Its home page states that, using PWA technology, it keeps working during short internet outages and syncs automatically when the connection returns; which operations continue is not detailed |
| AI assistant and MCP | ✓ Genu Assistant (proposes menu and price changes), Genu Pazarlama (marketing) and an MCP connection (ChatGPT, Claude, Cursor); approval-card based: nothing changes without approval, and every approval is logged under the approver's name. Daily AI credits in every plan | Not stated on the official pages |
| Own online ordering channel (commission-free) | ✓ Pro: pickup and home delivery, ordering from the menu, WhatsApp sign-in and order notifications, live order tracking; no per-order commission | Not stated on the official pages |
| Waiter approval on QR orders | ✓ Premium+: a QR order goes to the waiter first and is sent on to the station (kitchen) once the waiter approves it | Not stated on the official pages |
| Item cancellation permission + mandatory reason | ✓ Cashier or manager role + a mandatory reason; every deletion is written with its reason to the audit log and the end-of-day cancellation list (who, when, why) | ✓ A reason is required on cancellation (it feeds loss analysis) and cancellations/price changes are tracked in 'leakage tracking'; that cancellation permission depends on a role is not stated |
| Table QR identity and join approval | ✓ Every table has its own QR identity; joining an occupied table goes to the people at that table for approval | ✓ A unique QR code per table; approval for joining an occupied table is not stated |
| Stock, recipes, customer accounts and expenses | ✓ Premium, Pro and Enterprise: automatic recipe-based deduction (gram quantities), goods receiving, stock counts, waste, product cost and margin; customer and supplier credit accounts (purchase invoices, supplier balance); expense tracking | ✓ Stock tracking (minimum-level alerts, movement history: in, out, waste, adjustment, sale), product-to-ingredient recipes, customer and supplier credit accounts; expense tracking is not stated |
| HQ panel (multi-branch) | ✓ Enterprise: HQ panel (branch comparison, end-of-day coverage, automatic alerts), a single MCP connection for all branches; Pro price × branches for 2–3 branches, custom pricing for 4+ | ✓ Multi-tenant architecture: each branch runs independently on its own subdomain and all branches are monitored from one panel; 'Enterprise — Multi-branch' and Franchise pages exist, pricing is not published |
| Kitchen display and thermal printer | ✓ Station-based kitchen display, ESC/POS printers, Turkish character support | ✓ Real-time kitchen display (Waiting / Preparing / Ready), ESC/POS-compatible network printers, Turkish character support; set up with the 'Kafe360 Yazıcı Köprüsü' (printer bridge) |
| Waiter sign-in | ✓ PIN-based staff sign-in | ✓ 6-digit personal PIN, manager approval, waiter performance report |
| Reports | ✓ End-of-day and analytics | ✓ Live dashboard, hourly sales, waiter performance, Z-report, data export |
| Where the system runs | Cloud + Genu Desktop for Windows (outage-resilient cashier on the till PC) | Cloud; runs in the browser, an iOS app is available |
| Delivery platform and cash-register (ÖKC) integration | Not available — on the roadmap | Not stated on the official pages |
'Not stated on the official pages' in the table does not mean the feature is absent — only that it could not be verified on Kafe360's public pages on the comparison date. Confirm it in the sales conversation.
Difference in focus
- Kafe360's structure: a permanently free QR menu, a single annual plan and installation-free browser use; a low entry cost for small cafés. No device limit, an instalment option and contract-free cancellation are also highlighted on its pages.
- Genu's structure: the operating system of a table-service restaurant — QR order at the table → waiter approval → station-based kitchen display → cashier → end-of-day; stock, recipes, customer accounts, expenses and multi-branch under one roof.
- Outage resilience: with Genu Desktop installed on the till, new orders, payments, closing bills and the end-of-day continue when the internet drops; Kafe360 states it keeps working during short outages without detailing the scope.
- Where Genu stands out: approval-based AI (Genu Assistant, Genu Pazarlama, MCP), a commission-free own pickup/home delivery channel, item cancellation that requires a role plus a reason, and join approval through table QR identity.
- The best test for deciding: upload your menu to Genu and try it for 30 days in real service, without giving a credit card.
Frequently asked questions
What is the main difference between Genu and Kafe360?
Structure and scope. Kafe360 offers a permanently free QR menu plan and a single annual plan at TRY 8,999/year covering bills, kitchen display, stock and customer accounts. Genu provides the cashier, kitchen display, QR ordering, stock, customer accounts and loyalty through Basic / Premium / Pro plans ($199 – $999/year, VAT included); the Desktop cashier that sells fully when the internet is down, approval-based AI and waiter-approved QR ordering are where Genu stands out.
How far does Kafe360's free plan go?
According to Kafe360, the free plan offers a full QR menu and waiter call for up to 500 products and 50 categories; bill/order management, kitchen display, reports, stock and customer accounts are in the annual plan. If you only want a digital menu this may be enough; for a business that wants table orders and a cashier, the comparison is the annual plan.
Can I move my menu from Kafe360 to Genu?
Yes — we move your menu together with you. If you paid your previous provider 10,000 TL or more per year and your subscription is still running, your remaining months (up to 9) are added to your Genu annual subscription under the Transfer Bonus (Geçiş Bonusu); see the gecis-bonusu page for the terms.
Does Genu have Yemeksepeti/Getir integration?
Delivery platform integration is on Genu's roadmap. Today Genu manages delivery and takeaway sales through its own channel: queue-numbered delivery bills at the cashier, separate prices for table, takeaway and delivery, a packaging fee, and orders customers place from the menu all come together on the same screen; there is no per-order commission.
Is this comparison impartial?
This page was written by Genu; we are not an impartial third party and we don't pretend to be. What we do: take Kafe360's data only from official sources, state it with its access date, write its strengths plainly, and put no claim we couldn't verify into the table.
Compare it with your own venue
Genu's 30-day free trial requires no credit card. Upload your menu and see the cashier, the kitchen display and a cashier that keeps working when the internet goes down in real service.
Other comparisons